Live Rehab Privacy Policy
Learn what information Live Rehab collects, how it is used, and how we protect it.
This privacy policy explains how Live Rehab handles personal information collected through our website, blog, and app.
What information we collect
When you use our site, we may collect personal information such as:
- your name
- your email address
- information you submit through forms, surveys, or support requests
- transaction-related details where relevant to your experience
When we collect information
We may collect information from you when you:
- register on our site
- subscribe to a newsletter
- respond to a survey
- fill out a form
- provide feedback on our products or services
How we use your information
We may use information collected from you to:
- personalize your experience
- improve the website and user experience
- respond to customer service requests
- administer promotions, surveys, or site features
- process transactions
- request reviews or ratings
- follow up after email, live chat, or phone correspondence
How we protect your information
We use reasonable security measures to help protect your personal information.
- Sensitive or credit-related information is encrypted via Secure Socket Layer (SSL) technology.
- Transactions are processed through an external payment gateway and are not stored or processed on our servers.
- Access to personal information is restricted to authorized personnel who are required to keep that information confidential.
- We use regular malware scanning.
Cookies
Yes, we use cookies. Cookies are small files transferred to your device through your browser that help a site remember certain information.
We use cookies to:
- remember and process items in a shopping cart where applicable
- understand and save user preferences for future visits
- track advertisements
- compile aggregate data about site traffic and interactions so we can improve the site
You can choose to disable cookies through your browser settings. If you do, some parts of the site may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except where necessary to operate the website, conduct business, serve users, comply with the law, enforce site policies, or protect rights, property, or safety.
This may include hosting partners, service providers, and other trusted third parties who agree to keep this information confidential.
Third-party links
From time to time, we may include links to third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are therefore not responsible for the content or activities of those linked sites, though we welcome feedback about them.
Google advertising and analytics
We may use Google services such as Google AdSense and Google Analytics.
Google may use cookies, including the DART cookie, to serve ads based on prior visits to this site and other sites. Users can adjust their advertising preferences through Google Ad Settings or by using relevant opt-out tools provided by Google or industry initiatives.
We may also use first-party and third-party cookies together to better understand user interactions with advertising and site functionality.
California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA:
- users can visit our site anonymously
- our privacy policy can be found via a clearly visible link
- users will be notified of privacy policy changes on this page
- users may request changes to personal information by emailing us
Do Not Track
We honor Do Not Track signals and do not use tracking or advertising behaviors in ways that conflict with an active Do Not Track browser setting.
Third-party behavioral tracking
We may allow third-party behavioral tracking in some circumstances.
COPPA
We do not specifically market to children under 13 years old.
Fair Information Practices
If a data breach occurs, we aim to notify users by email within 7 business days where appropriate.
We also support the Individual Redress Principle, meaning individuals should have the right to pursue enforceable rights against data collectors and processors who fail to comply with applicable law.
CAN-SPAM
We may collect your email address in order to:
- send information and respond to inquiries
- process orders and send updates related to those orders
- send additional information related to products or services
- continue marketing communications where permitted
To comply with CAN-SPAM, we agree to:
- not use false or misleading subjects or email addresses
- identify advertising messages where appropriate
- include our business address
- monitor third-party email marketing services for compliance
- honor unsubscribe requests promptly
- provide unsubscribe instructions at the bottom of each email
Contact us
If there are any questions regarding this privacy policy, you may contact us at:
Live Rehab LTD
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
support@liverehab.com