Terms of Service
These terms explain the rules, limitations, and conditions for using Live Rehab's website and services.
Welcome to Live Rehab
These terms and conditions outline the rules and regulations for the use of Live Rehab’s website and related services.
By accessing this website, we assume you accept these terms and conditions in full. If you do not agree with all of the terms stated on this page, you should not continue to use the site.
Company information
Live Rehab is located at:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
General use of the website
By using this website, you agree that:
- you will use the site lawfully
- you will not misuse or interfere with the website
- you will not reproduce, duplicate, or exploit content except where explicitly allowed
Terminology such as “Client”, “You”, and “Your” refers to the user of this website. “The Company”, “We”, “Our”, and “Us” refers to Live Rehab.
Cookies
We use cookies to improve functionality and user experience. By using the website, you consent to the use of cookies in accordance with our privacy policy.
Some affiliate or advertising partners may also use cookies.
Intellectual property
Unless otherwise stated, Live Rehab and/or its licensors own the intellectual property rights for all material on the site. All intellectual property rights are reserved.
You may view or print pages from https://www.liverehab.com for your own personal use, subject to the restrictions below.
You must not:
- republish material from https://www.liverehab.com
- sell, rent, or sub-license material from the site
- reproduce, duplicate, or copy material from the site
- redistribute site content unless it is specifically made for redistribution
Hyperlinking to our content
The following organizations may link to our website without prior written approval:
- government agencies
- search engines
- news organizations
- online directory distributors linking in the ordinary course of business
We may also consider and approve other link requests at our discretion where the link:
- is not misleading
- does not falsely imply sponsorship, endorsement, or approval
- fits within the context of the linking party’s site
If you wish to link to our website, you should contact us at support@liverehab.com with your organization details and the URLs involved.
No use of branding without permission
No use of Live Rehab’s logo, artwork, or other branding is permitted for linking or promotional purposes without a separate written agreement.
Iframes
Without prior written approval, you may not create frames around our web pages or use techniques that alter the visual presentation or appearance of the website.
Reservation of rights
We reserve the right to request the removal of any or all links to our website at any time. By continuing to link to our website, you agree to be bound by these linking-related terms and conditions.
We also reserve the right to amend these terms at any time.
Removal of links from our website
If you find any link on our website objectionable for any reason, you may contact us about it. We will consider requests to remove links but are not obligated to do so or to respond directly.
Content and availability
While we aim to keep information on the website accurate and up to date, we do not warrant completeness, accuracy, or uninterrupted availability.
Content liability
We are not responsible for content appearing on third-party websites that link to or reference our site. You agree to indemnify and defend us against claims arising out of content appearing on your own website where it links to ours in a misleading or unlawful context.
No link may appear on any website in a context that is libelous, obscene, criminal, or infringing on third-party rights.
Medical disclaimer
Live Rehab and the Sobriety Success program are not state licensed, approved, or medically accepted to provide rehab services and should not be relied on as a substitute for licensed medical care.
Please consult appropriate healthcare professionals where medical treatment, diagnosis, detox support, or emergency care may be required.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to the website and its use.
Nothing in this disclaimer will:
- limit or exclude liability for death or personal injury resulting from negligence
- limit or exclude liability for fraud or fraudulent misrepresentation
- limit liabilities in any way not permitted under applicable law
- exclude liabilities that may not be excluded under applicable law
To the extent that the website and its information are provided free of charge, we are not liable for any loss or damage of any nature.
Refunds
Live Rehab does not offer refunds on purchases unless otherwise explicitly stated. If you do not agree to these terms, you should not sign up to the program.
No guarantee is made regarding results you may or may not achieve by subscribing to our services.
Smart Start terms
If you purchase Smart Start:
- you will receive an email within 24 hours requesting that you book a time
- if you need to reschedule, please provide at least 24 hours notice
- meetings take place through Google Meet unless otherwise arranged
- you should test the meeting link, microphone, and speakers in advance
- after the meeting, your individualized plan will be sent as a PDF within 2 business days
If you arrive more than 15 minutes late:
- the first time, you will be asked to reschedule
- the second time, you will receive a survey instead, and your individualized plan will be sent within 2 business days after we receive your responses